Questions and Answers
Shipping Information
Most orders are shipped via USPS Priority Mail within 1-2 business days. Priority Mail usually takes between 3 to 5 business days for delivery.
Your shipping costs are based on your purchase price and will be calculated upon checkout.
At the present time paper patterns and gift items are not shipped internationally. However, pdf patterns can be purchased from anywhere in the world.
Returns and Customer Service
Please know that your complete satisfaction is our number one priority. Please contact us if you have any concerns or questions about your products or transaction. We will be happy to assist you!
Because all items are described as accurately as possible, no refunds or returns will be given due to the copyright of the artist.
All orders are processed securely online through Shopify. You can select to pay with a Credit Card or with PayPal during checkout. PayPal accepts Debit cards, Mastercard, Visa, American Express and Discover as well!
Yes, if you live in Colorado where we operate. We are required to collect 2.9% sales tax for all orders shipped within Colorado.
Your privacy is important to us. To better protect your privacy we will never sell your information to a 3rd party and do not keep payment information. All payment transactions are conducted on and collected using 128 bit SSL encryption on secured servers using state of the art technology that meets all industry standards for security and is PCI compliant. We also accept payment through PayPal, a secure internet funds transfer service.
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